Privacy policy

Nebula Insurance Group ("Nebula," "we," "us") operates nebulainsure.com. This policy explains what information we collect when you visit the site, request a quote, upload a policy, or otherwise contact us, and how we use it.

Who we are

Nebula is an insurance agency. We help people compare and buy coverage from insurance carriers. We are not an insurance company. Carriers decide whether to offer a policy and on what terms.

Information we collect

We collect information you give us, including:

• Name, email address, phone number, and date of birth
• Home, business, and property details (address, trade, employees, payroll, revenue, and similar underwriting facts)
• Current coverage details such as carrier, premium, renewal month, and policy type
• Policy documents and photos you upload so we can review coverage
• Messages you send us

We also collect information automatically, including:

• Pages you visit, buttons you click, and how you move through the site
• Device, browser, and general location information
• Session recordings of your visit, which can include text you type into forms
• Advertising identifiers from tools such as Meta and Google, used to measure ads and reach people who may want insurance

How we use information

We use this information to:

• Prepare and deliver insurance quotes
• Review a policy you upload, including with automated tools, and explain what it covers
• Email or call you about a quote, coverage, or your account
• Operate, secure, and improve the site
• Measure marketing and understand how people find Nebula
• Meet legal, licensing, and recordkeeping requirements

Policy documents and automated review

If you upload a declarations page or policy file, we send that file to service providers that help us read it, including artificial intelligence providers. We use the extracted details to walk you through coverage and, if you ask, to shop for other options. Do not upload a document unless you are allowed to share it with us.

Who we share information with

We share information when it is needed to serve you or run the agency:

• Insurance carriers and quoting partners, so they can return a quote or bind coverage
• Vendors that host the site, send email, analyze usage, record sessions, process documents, or run ads on our behalf
• Regulators, courts, or others when the law requires it

We do not sell your personal information to data brokers. Advertising tools on this site may receive visit and device data so we can measure and improve ads.

Cookies and similar tools

We use cookies and similar technologies for the site to work, to understand usage, and to measure advertising. You can control cookies in your browser. Blocking some cookies may limit parts of the site.

How long we keep information

We keep quote, policy, and customer records for as long as we need them to serve you, meet insurance recordkeeping rules, and resolve disputes. Analytics data is kept according to each vendor's settings.

Your choices

Email prince@nebulainsure.com to ask what information we have about you, to correct it, or to ask us to delete it where the law allows. You can unsubscribe from marketing emails using the link in the message. We may still email you about a quote you requested or about a policy.

Children

This site is for adults shopping for insurance. We do not knowingly collect personal information from children under 13.

Changes

We may update this policy. The "Last updated" date at the top will change when we do. Continued use of the site after an update means you accept the revised policy.

Contact

Questions about privacy: prince@nebulainsure.com. See also our terms of service.